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Any time you purchase a Stonery piece , you have the right to use it for 30 days to determine whether it is satisfactory and whether you want to keep it. If you decide that it is not satisfactory, you may return your purchase.You will be offered a choice of replacement, full credit towards the purchase of another product or a refund of your full purchase price.
Simply email Info@thestonery.com.au to notify us of the items you will be returning and we will provide you with our returns address.
Sale items can be returned for online store credit only, this includes any items purchased with a discount/sale code. We do not offer refund on sale items so please choose carefully.
Return postage is the customer’s responsibility. Make sure to keep your return tracking as we are not responsible for lost returns.
Items must be in original condition and undamaged
All orders can be cancelled. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours of purchase. Once the packaging and shipping process has started, it can no longer be cancelled.
If you are unsatisfied with your order – please contact our support and we will do our best to help you out!
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Other than the content you own, under these Terms, The Stonery and/or its licensors own all the intellectual property rights and materials contained in this Website. You are granted a limited license only for purposes of viewing the material contained on this Website.
You are specifically restricted from:
The Stonery specializes in fine jewelry focusing on crystals. Each piece is unique and handcrafted with care. Due to the nature of natural stones, variations in color, shape, and size may occur.
Products listed on the Website can be purchased through a secure payment process. We accept various forms of payment, which are listed on our Website. Prices and availability are subject to change without notice.
We ship worldwide with estimated delivery times provided at checkout. Delivery times may vary based on location and shipping method chosen.
We accept returns within a specified period following delivery, provided the items are in their original condition. Refunds will be processed according to the original method of payment.
Users may register for an account to streamline the purchasing process. Account holders are responsible for maintaining the confidentiality of their account information.
Please refer to our Privacy Policy here for information on how we collect, use, and protect your data.
The Stonery is not liable for any indirect, consequential, or special liability arising out of or in any way related to your use of this Website.
You hereby indemnify to the fullest extent The Stonery from and against any and/or all liabilities, costs, demands, causes of action, damages, and expenses arising in any way related to your breach of any of the provisions of these Terms.
We reserve the right to modify these terms at any time. When we do, we will revise the updated date at the bottom of this page.
These Terms will be governed by and interpreted in accordance with the laws of the State of [Your State/Country], and you submit to the non-exclusive jurisdiction of the state and federal courts located in [Your State/Country] for the resolution of any disputes.
If you have any questions about these Terms and Conditions, please contact us at [Your Contact Information].
Last Updated: [Date]