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Starting online returns is easy. Enter your email address and verification code to sign in. Go to your order history, select the order and items you want to return or exchange and follow the instructions. With only 4 steps, complete the returns request and submit. Once your request is approved, you will get email updates and notifications with shipping guidelines.
You have a 14-day return policy, which means you have 14 days after receiving your item to request a return. The item must be returned in perfect condition with no signs of being worn. We do not offer refunds or store credits on sale items or earrings. You’ll also need the receipt or proof of purchase.
Custom orders are designed and made specifically for you. We do not accept refunds due to a change of mind. Please consider your purchase carefully. For queries, contact Customer Support at info@thestonery.com.au. Deposits and balance payments are non-refundable once paid. Gift cards and discounted items are also non-refundable.
If the purchased product is faulty, reach out within 7 days of the delivered date. For discrepancies with your order, please advise us within 7 days of delivery. Alternatively, submit a return via the returns portal, select "wrong item sent" and submit for approval. Our Customer Support team will provide a returns label. In case of loss or theft, please collect evidence and contact us immediately.
The fastest way to get what you want is to return the item you have. We allow the exchange of purchased items for approval. Once approved, the replacement will be shipped to you.
Refunds can be issued to the original payment method or to your Shopify store credit. Refunds to the original payment method may take an additional 1-3 business days, while store credit refunds are immediate.
After your return is processed, a refund notice will be sent. If more than 15 business days have passed since your return was approved, please contact us at info@thestonery.com.au.
Black Tourmaline Noose Necklace
A statement of balance and grounding through innovative design.
Key Details:
- Metal Details: 925 sterling silver, brushed and oxidized finish
- Stone Details: Natural raw Black Tourmaline, deep gray-black with mica inclusions and rough texture
- Construction: Pendant strung on a 32-inch silver chain with a noose-style adjustable closure through a sculpted silver ring
- Clasp and Chain: No clasp; adjustable loop design for variable wear length
- Sizing and Weight: Approx. 32 inches full chain length
- Handmade: Each piece individually crafted with hand-selected natural stones
Design and Wear:
This piece reimagines the flow of adornment. The raw Black Tourmaline pendant hangs from a looping chain that threads through a textured silver ring, creating an elegant tie-like silhouette. The dark oxidized patina contrasts with the crystal’s natural facets, expressing balance between shadow and light. Minimal yet powerful, it speaks to both artistry and protection.
Stone Insights:
Raw Black Tourmaline:
A powerful grounding stone from the silicate mineral family, Black Tourmaline forms in vertical striations within granite and schist. Its dense, reflective body absorbs negative energy, transforming it into neutral calm. Resonating with the root chakra, it fortifies physical and emotional boundaries, promoting protection, focus, and resilience. Revered by healers and travelers alike, this stone aligns with Capricorn and the element of Earth, carrying the steady pulse of stability and strength.
Origin and Authenticity:
Natural Black Tourmaline, untreated and individually set in solid 925 silver. Handcrafted in limited batches.
Sizing and Fit Notes:
Slide the chain through the ring to adjust the drop length. Designed for versatility and daily wear.
Care and Maintenance:
Clean gently with a dry cloth to preserve the oxidized finish. Avoid submersion or chemical exposure.
Packaging and Gifting:
Gift-ready with compostable packaging and a small surprise from The Stonery. Free tracked delivery; express upgrade for orders over AUD $300.
Custom Orders:
Custom versions start at $250. Alternate stones and finishes available upon request.
Store Policy:
All sale items are eligible for store credit only if returned. Refunds do not apply to discounted purchases.
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Uncollected or Failed Deliveries
All orders are shipped with tracked express service. Once dispatched, buyers are responsible for monitoring tracking and responding to carrier notifications (including customs duties, taxes, or identity verification).
If a parcel is marked “delivery attempted,” “held,” “unclaimed,” returned to sender, or destroyed due to non-collection, I cannot take responsibility. In line with Etsy policy, buyers are responsible for providing accurate addresses and completing required delivery steps.
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Slightly More Detailed
Some styled images in this listing were created using enhanced/AI-assisted backgrounds for presentation. All images honestly reflect the real, handmade item you will receive.
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